Privacy Policy

1. Controller and contact

CAMBRAIN inc. (주식회사 캠브레인) is responsible for the personal information processed through cambrain.app.

Privacy requests may be sent to contact@cambrain.app. Our address is 6/F, 602 Yeongdong-daero, Gangnam-gu, Seoul 06083, Republic of Korea.

2. Information we process

The inquiry form processes the following information.

• Required: name, email address, inquiry topic, message and consent status
• Automatically generated: submission identifier, selected language and limited request or security logs
• Please do not include sensitive personal information in the message.

3. Purposes of processing

We process inquiry information only for the following purposes.

• Reviewing the request and replying to the sender
• Maintaining inquiry history and resolving delivery errors
• Preventing spam, abuse and security incidents

4. Retention and deletion

CAMBRAIN retains inquiry records for six months after handling is completed and then deletes them securely. We may retain information for a longer period only when required by law, needed to resolve a dispute, or separately agreed with the sender.

If consent is withdrawn before the inquiry is completed, we will delete the information without undue delay unless retention is legally required.

5. Your choices and rights

You may request access, correction, deletion, suspension of processing or withdrawal of consent by emailing contact@cambrain.app. Refusing consent prevents use of the web form, but you may contact us directly by email.

6. Security and changes

We limit access to inquiry information and use encrypted network transmission and service credentials restricted to the server environment.

Material changes to this policy will be announced on this page with a new effective date.

7. Account, payment and license services being prepared

This notice currently covers the public information website and inquiry form. Public account registration, purchases and software license activation are being prepared; an inquiry does not create a paid account or authorize a charge.

The planned purchase journey involves account email and identifiers, order/subscription/refund records, billing or tax information and device activation identifiers needed to manage software access. Paddle is the intended reseller and payment provider. This describes planned processing, not services already operating through this website.

Before these services collect information, we will publish the actual data items, purposes and legal bases, providers and their roles, transfer countries and safeguards, retention periods and deletion procedures. The inquiry retention period of six months must not be interpreted as the retention period for future payment or license records. Inquiry consent is not consent to these future services.

Overseas processing and service providers

When an inquiry is submitted, the information is transmitted over an encrypted network to the following providers. The form cannot deliver a message without this processing.